If your enquiry is urgent, please call 01892 546000. Whilst we check our emails regularly, if you wish to make an appointment or are concerned about your pet's health, it is best to call our reception team rather than emailing.
Opening hours & appointments
The clinic is open from 8am to 7.30pm Monday to Friday and from 9am to 12.30pm on Saturdays. All consultations are by appointment (except for emergencies) - to book, please call 01892 546000. If you would like to see a particular vet please mention this when making the appointment. If you find you are running late or are unable to attend, please call to let us know.
In an emergency, we are available every day from 8am to 8pm, except bank holidays. After 8pm and on bank holidays, our emergency cover is provided by Vets Now, a dedicated out-of-hours service based at Culverden Vets (11 Culverden Park Road, Tunbridge Wells, Kent, TN4 9RD).
Call 01892 546000 - if the clinic is closed our answerphone will provide you with the phone numbers of our duty vet and Vets Now.
Repeat prescriptions & pet supplies
We keep a large stock of medicines, feeds and pet healthcare products. What's more, our wholesaler delivers to us daily, so if the item you need is not on our shelf we will normally have it by lunchtime the next working day.
All prescription medicines MUST be checked by one of our vets before they are dispensed. We request you give us 24 hours' notice to collect prescription medicines. Furthermore, to meet our legal obligations, patients must usually have been assessed by a vet in the last six months for us to supply a repeat prescription.
If you are interested in joining our team, we invite you to post or email your CV to us. Equally, if you are interested in pursuing a career in animal care or veterinary science we regularly have school pupils and university students gaining work experience with us and are happy to discuss your options with you.
Thank you for what you did for Sasha, you actually cared for her it wasn't just a job to you.
Just to let you know that our rabbit Nibblett made a full recovery after much TLC...THANK YOU.
...thank you to you all for the wonderful care that you have shown to Raki during his last year or so...Particularly Becky. Also a very big thank you to Bradley for his kindness when we finally had to put Raki to sleep...You guys all do an amazing job...when a situation arises like this I can’t imagine how hard it must be for you all as well.
We wanted to thank you all for your help, advice and kindness that you have shown Abby and ourselves over these past, nearly 15, years...thank you again for always being there for her and us.
To the staff at Dacre House. Thank you so much! You guys have been so amazing helping me look after Twinkle. You have been so helpful and thanks to you she will hopefully make a full recovery. I can't appreciate your care enough. See you soon with my other two nutty kittens, love...