An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.

Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.

COVID-19

Despite the lifting of restrictions from 19th July the majority of our covid protocols will remain in place for the time being. We have released a video and an open letter detailing the reasoning behind this decision.

As before, please do not attend the clinic if you have covid symptoms or have been advised to self-isolate.

Thank you all for your ongoing support and understanding. We will review our protocols weekly and intend to return to normal service as soon as we are confident we can do so safely.

Pembury branch

We are delighted to announce that Dacre House Pembury opened on 17th May. We hope this will make life easier for our Pembury pets and their owners!

The new clinic offers vaccines, health checks, pet travel assistance, advice and treatment of minor ailments. (Patients needing more intensive care or investigation will still need to travel to the main clinic in Southborough.)

New registrations

Due to overwhelming demand we have made the difficult decision to close our books to new pet owners for the time being. This isn't a decision we have taken lightly but it is essential that we are able to provide a service for our existing patients.

We have set up a waiting list for new registrations - to be added to this list please call reception on 01892 546000 or email reception@dacrehouse.co.uk. We are working hard to increase capacity and hope our new Pembury branch will help with this.

Pet travel to the EU

Since the UK left the EU, EU Pet Passports issued by UK vets are no longer valid and UK vets are not permitted to update EU Pet Passports (except to add worming information). To travel to the EU now with a dog, cat or ferret you will need an Animal Health Certificate.

More information can be found by clicking here, or by visiting the APHA pages at gov.uk.

PetPlan Awards

We are proud to have been nominated for the PetPlan Practice of the Year award for the last five years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!

Animal Health and Welfare

Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.

Education and Training

We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.

...Bertie was a cat of character who gave us a huge amount of affection, lots of laughs, some worries and many memories. Thank you for looking after him during his long life, and for ensuring that his end was quick and dignified. You're a great bunch and we can't fault the care you provided to our Mr B. You also know about kindness to people too...

To the staff at Dacre House. Thank you so much! You guys have been so amazing helping me look after Twinkle. You have been so helpful and thanks to you she will hopefully make a full recovery. I can't appreciate your care enough. See you soon with my other two nutty kittens, love...

Thank you all for taking such good care of me when I was a big baby! Love, FANG

Thank you so much for seeing and diagnosing Byron...particularly your kind treatment of both Byron and myself, and your excellent and thorough explanation of both condition and treatment.

Thank you so very much for all the expert treatment, wonderful care and kindness Bobby received during his recent illness. Without your knowledge and skills I have no doubt he would not be with us now. Thank you, also, for making me feel so welcome during my visits while he needed to stay with you. You are a truly wonderful team.