An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.

Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.

COVID update

With the relaxation of the rules we have now opened up the Southborough building so you can be with your pet during the vet exam at both clinics.

To protect our staff and our pet owners the team will continue to wear masks and we request you do too when inside.

We will limit numbers in the waiting room by requesting you wait outside until invited in. As before, in Southborough, please come to the reception window to check in or to collect medication.

Thank you for your ongoing patience and understanding.

Pembury branch

We are delighted to announce that Dacre House Pembury opened on 17th May 2021. We hope this will make life easier for our Pembury pets and their owners!

The new clinic offers vaccines, health checks, pet travel assistance, advice and treatment of minor ailments.

For now, patients needing more intensive care or investigation will still need to travel to the main clinic in Southborough, but we are hoping to be able to offer more in the future (pending planning consent).

New registrations

Due to overwhelming demand we have made the difficult decision to close our books to new pet owners for the time being. This isn't a decision we have taken lightly but it is essential that we are able to provide a service for our existing patients.

We have set up a waiting list for new registrations - to be added to this list please call reception on 01892 546000 or email reception@dacrehouse.co.uk. We are working hard to increase capacity and hope our new Pembury branch will help with this.

Pet travel to the EU

Since the UK left the EU, EU Pet Passports issued by UK vets are no longer valid and UK vets are not permitted to update EU Pet Passports (except to add worming information). To travel to the EU now with a dog, cat or ferret you will need an Animal Health Certificate.

More information can be found by clicking here, or by visiting the APHA pages at gov.uk.

PetPlan Awards

We are proud to have been nominated for the PetPlan Practice of the Year award for the last six years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!

Animal Health and Welfare

Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.

Education and Training

We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.

...Bertie was a cat of character who gave us a huge amount of affection, lots of laughs, some worries and many memories. Thank you for looking after him during his long life, and for ensuring that his end was quick and dignified. You're a great bunch and we can't fault the care you provided to our Mr B. You also know about kindness to people too...

Thank you so much for all of your support over the past couple of years. It was nice to see how much you all cared for our 'little monster' Kasper and did everything you could for him. He was certainly a character and loved coming for his visits with you… You are all amazing, caring people and we are so grateful for all that you did.

We would just like to say thank you ever so much for caring for our Pepe over the last seventeen years and ensuring her last few moments were peaceful for both her and us.

I wanted to write to thank you for the wonderful care and attention you gave to Chad, and therefore me too, whenever we attended the surgery and to say that your dedication and devotion is outstanding and has been such a strength...

Thank you so much for mending Sam from the Friday 13th nightmare! With love...