We appreciate that bringing your pet to the vets can sometimes be a time of anxiety. At Dacre House we aim to make your visit as stress-free as possible.
Our experienced receptionists are willing to answer any general healthcare questions you may have and to give advice on day-to-day issues of pet ownership. We also have a range of pet care leaflets available on reception and information about local kennels and catteries, feed suppliers, training centres and more.
At both Southborough and Pembury, the consulting rooms are bright and well-equipped. Vets have quick and easy access to each patient's previous medical history during the consultation and are able to print out estimates and information sheets for you to take away with you.
We carry out a large proportion of our diagnostic work in-house. Getting results quickly is not simply about peace-of-mind: reaching a speedy diagnosis can greatly increase the chances of treatment being successful. We are constantly investing in new equipment and our current facilities include:
Blood pressure monitoring
Rapid-test kits for diseases such as FeLV/FIV, Giardia, lungworm
At Southborough we have two operating theatres, both kitted out to meet the needs of our varied patients. We routinely carry out:
Since 2018 we have also been able to offer laparoscopic surgery, allowing us to carry out a number of procedures by 'keyhole' technique - this is less invasive and gives quicker recovery times.
The surgical facilities at Pembury are more limited but we are able to carry out minor procedures in our smaller patients and hope to increase the provision in the future.
If the vet recommends a medication during your visit to the clinic, you will usually be able to collect it straight away. We can also supply written prescriptions. Our stock includes:
Animal feeds and prescription diets
Flea, tick and worm treatments
Prescription veterinary medicines
Shampoos and washes
Collars, toys and chews
The Southborough dispensary is large and well-stocked. Pembury carries a more limited range but if you are after a particular item, please ask - our supplier delivers to both clinics daily, so any items ordered are usually in stock by lunchtime the next working day.
Our kennel facilities in Southborough are located at the far end of the clinic, offering some peace and seclusion from the busyness elsewhere. These kennels provide accommodation for both day-cases and in-patients.
Purpose-built, easy-clean housing
Experienced nursing team
I wish to thank you for doing what had to be done in such a dignified and professional way but with a degree of sympathy and understanding. You not only acted correctly but said the right things and in the right way. You are a credit to the practice and your profession. Thank you.
Dear Bradley, Jane and all the other wonderful staff at Dacre House. Thank you so much for all the fantastic care of Amber, Buttons and Chloe over the last few years...when we have pets again (sometime in the future) we will certainly be back! We will also recommend you at every opportunity. With very many thanks and best wishes.
We wanted to thank you all for your help, advice and kindness that you have shown Abby and ourselves over these past, nearly 15, years...thank you again for always being there for her and us.
We can't thank you enough for your rapid care and actions that saved Ruby on Thursday evening.
...wanted to say thank you for your care of our hamsters, reptiles and degus (forgot - rats) over the years.