We appreciate that bringing your pet to the vets can sometimes be a time of anxiety. At Dacre House we aim to make your visit as stress-free as possible.
Our experienced receptionists are willing to answer any general healthcare questions you may have and to give advice on day-to-day issues of pet ownership. We also have a range of pet care leaflets available on reception and information about local kennels and catteries, feed suppliers, training centres and more.
At both Southborough and Pembury, the consulting rooms are bright and well-equipped. Vets have quick and easy access to each patient's previous medical history during the consultation and are able to print out estimates and information sheets for you to take away with you.
We carry out a large proportion of our diagnostic work in-house. Getting results quickly is not simply about peace-of-mind: reaching a speedy diagnosis can greatly increase the chances of treatment being successful. We are constantly investing in new equipment and our current facilities include:
Blood pressure monitoring
Rapid-test kits for diseases such as FeLV/FIV, Giardia, lungworm
At Southborough we have two operating theatres, both kitted out to meet the needs of our varied patients. We routinely carry out:
Since 2018 we have also been able to offer laparoscopic surgery, allowing us to carry out a number of procedures by 'keyhole' technique - this is less invasive and gives quicker recovery times.
The surgical facilities at Pembury are more limited but we are able to carry out minor procedures in our smaller patients and hope to increase the provision in the future.
If the vet recommends a medication during your visit to the clinic, you will usually be able to collect it straight away. We can also supply written prescriptions. Our stock includes:
Animal feeds and prescription diets
Flea, tick and worm treatments
Prescription veterinary medicines
Shampoos and washes
Collars, toys and chews
The Southborough dispensary is large and well-stocked. Pembury carries a more limited range but if you are after a particular item, please ask - our supplier delivers to both clinics daily, so any items ordered are usually in stock by lunchtime the next working day.
Our kennel facilities in Southborough are located at the far end of the clinic, offering some peace and seclusion from the busyness elsewhere. These kennels provide accommodation for both day-cases and in-patients.
Purpose-built, easy-clean housing
Experienced nursing team
"This card brings special thanks from me...because I'm as pleased as pleased can bee! Thank you." Thank you so much for being such a kind person and such an avid animal lover. As a family, we want to thank you for being willing to wake up at 11.30pm to help a little ghost of a dog and put up with near hysterical women. We are eternally grateful!
To all at Dacre House and the vet man (especially). Thank you for being so patient and caring.
To Sarah, thank you so much for everything you have done for Thistle over the last couple of years. She was a little fighter and a true miracle...
I wanted to write to thank you for the wonderful care and attention you gave to Chad, and therefore me too, whenever we attended the surgery and to say that your dedication and devotion is outstanding and has been such a strength...
Thank you so very much for all the expert treatment, wonderful care and kindness Bobby received during his recent illness. Without your knowledge and skills I have no doubt he would not be with us now. Thank you, also, for making me feel so welcome during my visits while he needed to stay with you. You are a truly wonderful team.