In clinic news we have now moved into our new building in Pembury which has allowed us to significantly reduce our waiting list for new patients. Work continues on the refurbishment and expansion
of the original building which will further improve the facilities we can provide. Check out our website for an explanatory video of the work being undertaken. In staff news, congratulations to Ellie who has worked really hard to obtain her Veterinary Care Assistant Level 2 Diploma. We hope to enroll her soon on the 3-year Veterinary Nurse training course to become a Registered Veterinary Nurse. We welcome Isabelle who is also currently studying to become an RVN and will be undertaking a series of placements with us over the coming year as part of her training. We are committed to promoting learning and personal development in the veterinary profession so it is great to be able to offer these placements.

In staff news, we welcome Tamryn to the nursing team. Tamryn was previously working in human healthcare, assisting in the radiography department at Tunbridge Wells hospital. She will be helping to look after our in-patients, assisting the vets, keeping the clinic clean and tidy and you may also spot her on reception. Abi has now started her Veterinary Nursing Diploma course at Plumpton College and is adjusting to being back in a classroom one day each week. Finally, having had problems with the reliability of the postal service over the last year, we are planning to move to sending our vaccine reminders by email and/or text message. We would be grateful therefore if you could confirm we have your correct email address and mobile number - and if you would prefer we didn’t contact you in this way, please speak with the reception team.

Sadly vet Olivia decided she missed the farm work and has returned to working outdoors. She was a great asset to the Dacre House team and will be missed greatly. Perhaps the draw of a centrally-heated building will bring her back to us in the future but we wish her every success in her new role.

It has been a year since the Royal College of Veterinary Surgeons introduced its new guidance on the prescribing of veterinary medicines. We are aware the stricter policies we had to introduce to meet the new guidance have had an impact for some of our pet owners, both financially and practically. We have tried to mitigate this impact as much as we can and thank you all for your patience and understanding.

Finally, congratulations to Abi who has been accepted on to the Veterinary Nurse Diploma programme. This is a 3-year apprenticeship in collaboration with Plumpton College. We wish you every success in your studies Abi!

In practice news we bade a very sad farewell to vet Sarah in August. Having been at Dacre House since her graduation eight years ago she is now exchanging Tunbridge Wells for the beautiful surroundings of the Welsh countryside. Sarah is an exceptional vet and will be greatly missed - we wish her and her family every happiness and success for the future.

On the brighter side, we have welcomed Maisie as an animal nursing assistant, growing our nursing team to ten members! Maisie joins after many years visiting us with her family pets. In her spare time she enjoys horse riding and baking. Finally, Pembury building work update. The new unit behind the main building is taking shape - the walls are up, the roof is on. Once complete, we intend to move out of the main building into the new unit to allow the main building to be overhauled - a new roof and some other structural changes. Once complete, we should have provision in Pembury for two consulting rooms and a surgical suite with two operating theatres, x-ray and ultrasound imaging facilities.