The clinic is open weekdays from 8am to 7.30pm
and Saturdays from 9am to 12.30pm
, when you can phone or pop in to arrange appointments, get advice from our reception team or collect prescriptions, food and other pet supplies.
All consultations are by appointment (except in emergencies
) during the following hours:
|Monday to Friday:||9am to 11.30am|
2pm to 3.30pm
5pm to 7pm
|Saturday:||9am to midday|
We aim to set aside at least 15 minutes for each appointment to allow a full clinical exam and time to discuss any points raised by either owner or vet. Many practices allow only 5 or 10 minutes.
If you require repeat prescriptions or a particular diet for your pet, please telephone in advance to ensure we have the product you require in stock and ready for you to collect. Our veterinary supplier delivers to the clinic daily, so most items will be in stock the next working day if they are not immediately available when you call.
In an emergency, we are available from 8am to 8pm Monday to Sunday. Outside of these times and on bank holidays, our emergency cover is provided by Vets Now, a dedicated out-of-hours service based at Culverden Vets (11 Culverden Park Road, Tunbridge Wells, Kent, TN4 9RD). Vets Now can be contacted on 01892 458610. For more information please see our "Emergencies"